Hacienda del Sol II
"A Vacation Rental Property Offering Individually Family Owned Condominiums"
Vacation Rental Agreement Policy Disclosure
July 5, 2023
Acceptance: A signed vacation rental agreement (VRA) is required within 24 hours of making your reservation. Your $500 pre-payment is due at the time of booking. The reservation may be canceled in addition to a cancelation fee of $25.00. By occupying a unit(s) you and your guests agree to all rules and policies of the property.
Arrival & Departure Times: Check-in is after 4:00 P.M. Check-out is 10:00 A.M. For your convenience you may go directly to the unit after 4pm. Each unit has a keyless entry. The code will be emailed to you one day prior to your arrival if final payment has been received. Earlycheck-in may be available for a fee of $25/hr before 4pm, provided the unit is available and only during slow season. (Sept-Jan) & (May). Tenant will be charged for an additional day if not checked out by 10:00 am.
Prepayment: A pre payment of $500 is required at time of booking. In addition to the $500 payment an additional $300 "refundable" damage deposit is also required at time of booking. Final payment is due 14 days prior to your arrival date. Reservations of 28 days or more require 50% of total reservation cost 60 days prior to your arrival date. The balance is due two weeks prior to your arrival date. We reserve the right to charge the card on file if any payments are past due or owed towards your reservation.
Damage Deposit: A $300 damage deposit is required on all reservations unless waived by management. If waived, guest authorizes management to charge the credit card used to pay for the reservation for damages and other cleaning charges up to $300. If collected in advance, the damage deposit less any other charges will either be refunded by check through USPS within 14 days of departure, or returned to the card on file. If damages or loss exceed damage deposit, you are liable for all charges in excess of the damage deposit.
Cancellations / Modifications: Cancellations or modifications of reservations will result in forfeiture of the deposit if cancelled or modified within 30 days of arrival, or 60 days for reservations over 28 days. The forfeiture of the deposit may be waived if the unit is re-rented at the same rate and terms of your original reservation. All notices of cancellation must be in writing. ALL cancellations are subject to a $25.00 administrative fee. Final payments are non-refundable.
Refunds: There will be no discounts or early departure refunds due to or for mechanical,plumbing, or electrical failures or breakdowns to any item(s) in the unit or other areas of the common property for any cause. No refunds will be given for inclement weather, condition of the property, or for conditions beyond our control. Due to unexpected circumstances, if your unit is not available, we reserve the right to assign you another unit.
Pest Control: Units are treated monthly on the 1st Tuesday of the month. Contact the office if you have questions. Vendor will need access to unit.
Pets: Renters are NOT allowed to have pets on the premises. Owners are allowed to have pets.
Returned Checks: There is a $25 fee for returned checks and payment must be replaced with a credit card, cashier’s check or money order within 5 days.
Reservation Fee: A 3% reservation fee is charged at time of booking. This taxable fee is calculated on the base rent.
Repair Requests: Please report any appliance or maintenance problems. Guest will be responsible for needless service calls. The service call charge will be deducted from deposit if it is determined service was not required.
Restrictions: See rules and policies of the association in the unit guest book and those posted on the property.
Availability: If for any reason your unit become unavailable, we reserve the right to assign you another unit or cancel your reservation. Guests hereby waive all claims against management,agent, and owners.
Smoking: All units are non-smoking. Smoking is permitted on the patio or balcony. If smoking is detected in the unit, you forfeit your entire damage deposit and you are liable for any cost related to fumigation and or other smoking related cleaning or repair needs.
Trailers, Boats, and Other Vehicles: Trailers, boats, and other vehicles of any kind are subject to management approval in advance of making a reservation. Parking for approved trailers, boats, or other vehicles is not guaranteed.
Cleaning Charges: Additional charges may apply upon departure. The cleaning staff have a limited amount of time to get the unit ready for the next guest. Cost per load of laundry left for cleaning service over and above 2 loads is $10.00 (with the exception of the 3-bedroom units which are allowed up to 3 loads). If trash is not removed, you will be charged $10.00. Dirty dishes that were not run through dishwasher or left dirty in sink is $10.00. An excessively dirty unit is $25.00.
Internet, Cable and/or Phone Service: We do not provide internet support or guarantee service or speeds. Contact Spectrum the service provider for internet or cable issues at(833)-697-7328. If the unit phone is not working, contact Agent.
Liability: Tenant accepts liability for their guests’ actions and all damages caused to the premises. Tenant agrees to pay all charges including but not limited to rent, regular and extra cleaning charges, repairs, replacement, lost income, administrative fees, and legal charges incurred. Tenant agrees to obey all rules and policies.
Minimum Age Requirement: Guests under the age of 25 must be accompanied by an adult of 25 years of age or older during the full duration of the reservation. Violators will be evicted and forfeit all rents and deposits paid.
Parking: All one and two bedroom units have ONE parking space. Three bedroom units have TWO parking spaces. Secondary vehicles or visitors are not guaranteed a parking space.
Keys: If a key(s) is provided to enter your unit, they must be returned to the Hacienda del Sol II office. There is a locksmith charge of $75 for each key not returned at time of departure. There is a charge of $50 to open a unit if tenant is locked out after business hours. If management is not available, tenant may contact a locksmith and will be responsible for all costs incurred.
Indemnification: Tenant shall indemnify and hold harmless management, agent, and owners from or against any and all liabilities, claims, expenses, fees, loss of use, and any actions of any kind arising out of tenants’ use and occupancy.
Violation: Any violation of the rules or policies is cause for immediate eviction and forfeiture of all rent and deposits.