Vacation Rental Agreement / Disclosure Of Policies

Hacienda del Sol II

"A Vacation Rental Property Offering Individually Family Owned Condominiums"

Acceptance: A signed vacation rental agreement (VRA) is required within 24 hours of making your reservation. A $500.00 prepayment is due at time of booking. The reservation may be cancelled with the addition of a cancellation fee of $25.00. By occupying unit(s) guests agree to all rules and policies of the property.

Arrival & Departure Times: Check-in is after 4:00 P.M. Check-out is 10:00 A.M. As a convenience guests may go directly to their unit aIer 4:00 P.M. Early check-in may be available during slow season (September through January, May) for a fee of $25.00 for each hour before 4:00 P.M., provided the unit is available. Guests will be charged for an additional day if not checked out by 10:00 A.M

Unit Access:

1. Each unit has a keyless entry. The entry code will be emailed to guests one day prior to arrival if final payment has been received.

2. If a key or keys are provided to enter the unit, they must be returned to the HDS II office at ,me of departure. There is a locksmith charge of $75.00 for each key not returned at time of departure. There is a charge of $50.00 to open a unit if guest is locked out after business hours. If management is not available, guests may contact a locksmith and will be responsible for all costs incurred.

Prepayment:

1. A prepayment of $500.00 is due at time of booking. In addition to the $500.00 prepayment, an additional $300.00 damage deposit is also required at time of booking. Full and final payment is due 30 days prior to guest arrival date. HDS II reserves the right to charge the credit card on file if any payments are past due or owed toward guest reservation.

2. For reservations of 28 days (4 weeks) or more, 50% of the total owed is required at time of booking. In addition to the 50% of total, an additional $300 damage deposit is also due at time of booking. Full and final payment is due 30 days prior to guest arrival date. HDS II reserves the right to charge the card on file if any payments are past due or owed towards guest reservation.

Damage Deposit: A $300.00 damage deposit is required on all reservations unless waived by management. If waived, the guest authorizes management to charge the credit card used to pay for the reservation for damages and other cleaning charges up to $300.00. If collected in advance, the damage deposit (minus any other charges) will be refunded either by check via USPS within 14 days of departure, or returned to the card on file. If damages or losses exceed the damage deposit, guest is liable for all charges in excess of the damage deposit.

Reservation Fee: A 5% reservation fee is charged at time of booking. This taxable fee is calculated as a percentage of base rent.

Cancellations:

1. Reservations cancelled within 30 days of scheduled arrival will result in forfeiture of all monies paid. Reservations cancelled prior to 30 days of scheduled arrival will result in forfeiture of the $500 prepayment. If HDS II is able to re-rent the unit for the same rate and duration of the original reservation, guest will receive a full refund of monies paid less the $25 cancellation fee.

2. Reservations of 28 days or more that are cancelled within 30 days of arrival will result in forfeiture of 50% of the total reservation unless the unit is re-rented at the same rate and duration of the original reservation.

3. All notices of cancellation must be in writing. ALL cancellations are subject to a $25.00 administrative fee. Final payments are non-refundable.

Short Notice Reservations: If a reservation is made within 30 days of the scheduled arrival date, payment in full by credit card and a signed vacation rental agreement (VRA) will be required within 24 hours of making the reservation.

Availability: If for any reason a preassigned unit becomes unavailable, HDS II reserves the right to assign guest another unit or cancel guest reservation. Guests hereby waive all claims against management, agent, and owners.

Refunds: There are no discounts or early departure refunds due to or for mechanical, plumbing, or electrical failures or breakdowns to any item or items in the unit or other areas of the common property for any cause. No refunds will be given for inclement weather, condition of the property, or for conditions beyond HDS II control. If the requested unit is not available, due to unexpected circumstances, the right to assign a different unit is reserved by management.

Returned Checks: There is a $25.00 fee for returned checks and payment must be replaced with a credit card, cashiers check or money order within 5 days.

Cleaning Charges: Housekeepers have a limited amount of time to get units cleaned for the next guests. We ask that guests wash towels the night before checkout. Additional charges may be assessed upon departure, as follows.

• Cost per load of laundry left for cleaning service over and above 2 loads is $10.00 (with the exception of three-bedroom units, which are allowed up to 3 loads).  
• Removal of trash from unit $10.00.                                                                                                                                                                                                         
• Dirty dishes that were not run through dishwasher or left dirty in sink is $10.00. An excessively dirty unit is $25.00.                                                                           
• If smoking or vaping is detected in any unit all deposits are forfeited.                                                                                                                                                   
• Additional charges may apply upon departure.   

Maximum Occupancy: shall not exceed the number of people advertised for the unit. Small children are to be included in the total occupancy. Violation will result in eviction with the loss of security deposit and all rents paid.

Indemnification: Tenant shall indemnify and hold harmless management, agent, and owners from or against any and all liabilies, claims, expenses, fees, loss of use, and any actions of any kind arising out of guest use and occupancy.

Minimum Age Requirement: Guests under the age of 25 must be accompanied by an adult of 25 years of age or older during the full duration of the reservation. Violators will be evicted and forfeit all rents and deposits paid.

Liability: Guest accepts liability for their actions, including those of their guests, and for all damages caused to the premises during their stay. Guest agrees to pay all charges, including but not limited to rent, regular and extra cleaning charges, repairs, replacement, lost income, administrative fees, and legal charges incurred. Guest agrees to obey all rental rules and policies.

Restrictions: Consult rules and policies of the association contained in the unit guest book and also those posted on the property.

Smoking / Vaping: All units are non-smoking and non vaping. Smoking/Vaping is permitted on the patio or balcony. If smoking/vaping is detected in the unit, the entire damage deposit is forfeited and guest is liable for any cost related to fumigation and/or other smoking/vaping related cleaning or repair needs.

Pets: Renter guests are NOT allowed to have pets on the premises. Owners are allowed to have pets.

Parking: All one and two bedroom units are allotted ONE parking space. Three bedroom units are allotted TWO parking spaces. Secondary vehicles or visitors are not guaranteed a parking space. Please review the parking guidelines contained in the HDS II BAPRR.

Trailers, Boats, and Other Vehicles: Trailers, boats, and other vehicles of any kind are subject to management approval in advance of making a reservation. Parking for approved trailers, boats, or other vehicles is not guaranteed.

Repair Requests: Please report any appliance or maintenance problems pithing the unit to management. Guests will be responsible for costs generated by unnecessary service calls, and the service call charge will be deducted from deposit if it is determined the appliance did not need service.

Internet, Cable and/or Phone Service: HDS II does not provide cable or internet support and does not guarantee service or speeds. Contact Spectrum, the service provider for internet and cable at 855-855-8679. Rental units may or may not have hard wired telephone availability. If the unit telephone is not working, contact the office.

Pest Control: Units are treated monthly on the first Tuesday of each month. The pest control technician will need access to the unit. Contact the office if you have questions.

Keys: If a key or keys are provided to enter your unit, they must be returned to the HDS II office. A locksmith charge of $75.00 per key will be charged to the guest if not returned at time of departure. If after business hours guest is locked out of the unit, a charge of $50.00 may apply. If management is not available, guest may contact a locksmith and will be responsible for all costs incurred.

Violations: Any violation of the rules or policies is cause for immediate eviction and forfeiture of all rent and deposits.